Please read these terms carefully before making a booking.
Last updated: 1 January 2026
To hire a vehicle from us, you must:
All bookings require a 50% non-refundable deposit at the time of confirmation. The remaining balance is due 48 hours prior to the hire commencement date. We accept Visa, Mastercard, American Express and bank transfer.
A security bond of between $5,000 and $15,000 (depending on the vehicle) will be pre-authorised on your credit card at the time of collection. This bond is released within 7-10 business days of the vehicle being returned in satisfactory condition.
Cancellations due to extreme weather events or government-imposed restrictions will be assessed on a case-by-case basis.
You agree to:
All vehicles are covered by comprehensive motor vehicle insurance. An excess applies per incident, ranging from $5,000 to $20,000 depending on the vehicle. You are liable for the excess amount in the event of any damage, theft or accident during your hire period, regardless of fault.
Damage caused by driver negligence, breach of these terms, or use not covered by the insurance policy will be your full responsibility.
Standard daily hires include 150km. Additional kilometres are charged at $3.50/km. Multi-day and unlimited kilometre packages are available upon request.
Vehicles must be returned by the agreed time. Late returns are charged at $200 per hour or part thereof, up to a maximum of one additional day's hire rate.
You are responsible for all traffic infringements, tolls and parking fines incurred during the hire period. An administration fee of $55 applies per infringement notice processed.
To the maximum extent permitted by the Australian Consumer Law, our total liability to you for any claim arising from or in connection with these terms shall not exceed the total hire fees paid by you.
These terms are governed by the laws of the State of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria.
We reserve the right to amend these terms at any time. The version in effect at the time of your booking will apply to your hire.
For questions regarding these terms, contact us at info@luxurycarhiremelbourne.com.au or call 0423 300 901.